Customer Service – Telesales Representative (Remote)

Job Role: Customer Service Career Level: Level 2

Job Description

We are looking for a personable, experienced telesales professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.

Responsibilities

. Consistently make a good first impression when calling leads.

. Engage potential customers in dialogue that opens opportunities

. Commit to departmental and individual quotas/goals.

. Meet company expectations for excellent customer service.

. Update contacts database when necessary.

. Provide information regarding product/service in an engaging manner.

. Answer all customer questions honestly and accurately.

. Take relevant notes on all calls for future use and enter into database.

. Maintain a friendly, professional tone at all times.

. Function as part of the team with sincere enthusiasm.

. Negotiate sales and address any concerns/reservations of potential customers.

Requirements

. Fluent in English language: {written and oral}.

. Outstanding verbal communication skills and a positive attitude.

. Good computer skills, including Microsoft Word and Excel.

. Clean criminal record.

. Excellent telephone etiquette.

. Personable and friendly tone of voice.

. Ability to follow scripts without sounding mechanical.

. Ability to handle being rejected and remain calm and collected.

Mandatory Documents

. High school diploma or equivalent required; Bachelor’s or associate’s degree a plus.

. Experience in a IT course sales related role, preferably in cyber security.

Job Details

Job Location: Egypt – Serving UAE clients.

Published on: August 26, 2020

Job Types: Full-time, Contract.

Vacancy: 10

Monthly Salary Range: Competitive.

Experience: 1 to 3 year(s)

Benefits: No benefit would replace start-up spirit, working with a great team and entrepreneurial working environment! However, we also have benefits like:

  • Target bonuses.
  • Continuous learning with mentor ship, coaching and on-the-job training.
  • Fast career growth.
  • Team activities and meals.
  • Yearly budget for events.

Application Deadline: Sep 02, 2020

Boulevard Plaza

Security Supervisor

Job Role: Supervisor Career Level: Mid Level

Job Description

Responsible in ensuring the safeguards of the security guards with the various security standing orders also pertaining to the premises during their shift timings A security supervisor also ensures the safety and security of the individual and valuable materials.

Responsibilities

. Developing and maintaining the list of appropriate police jurisdiction contacts.

. Monitoring the security officers in order to enforce the security and safety programs, which enable the company assets to function.

. Handle the guidelines and quality standard for providing adequate supervision of security officer.

. Implementing the security and various safety improvement in order to provide benefit to the company’s assets.

. Tenants and employees as directed by the Director of the Corporate Security.

. Providing training and development to all the Security Personnel and lay down certain standard orders for the security procedures.

Job Description

Published on: July 6, 2020

Vacancy: 05

Employment Status: Full-time

Experience: 2 to 3 year(s)

Job Location: 1801, Latifa Tower,
World Trade Center,
Shaikh Zayed Road.

Application Deadline: July 31, 2020

Job Location

Security Guards – SIRA for Dubai (Male / Female)

Job Role: Security Guards Career Level: Level 2

Job Description

We are looking for Security Guards, SIRA for Dubai to join our team. The individual will be responsible to maintain a safe and secure environment for the customers, clients, and members of the public by patrolling and monitoring premises and personnel.

Responsibilities

. Follow instructions given by the Head of Security or the company management at all times.

. Greet all residents and visitors throughout community gates.

. Open and close gate barriers to owners/residents and maintain log sheets.

. Check villa visitors and confirm with owners if they are welcome before allowing them access.

. Check the validity of service providers’ gate passes.

. Provide directions to taxis and first-time visitors.

. Checks with residents before letting taxis in.

. Request patroller’s assistance to escort them when required.

. Inform patroller in case of police or emergency vehicles accessing the community.

. Inform the security supervisor and manager when DM engineers access community or construction sites.

. Stop unauthorized persons, strangers from accessing the gate and call for Patroller /supervisor back-up when a problem arises.

. Give hand over to the next shift.

. Security guards on construction gates need to check and log contractors and subcontractors’ vehicles and labors.

. A security guard on construction gates needs to make sure all materials, equipment, and machinery leaving the site have proper gate exit permit signed by an authorized SB management signatory.

Requirements

. Excellent English language communication.

. Preferably 1-year security experience.

. No visible tattoos.

. Clean criminal record.

. A minimum height of 157 Cm.

. English level EPT level 3.

Mandatory Documents

New applicants Mandatory Documents for (Temporary License Card)

. Good Conduct Certificate (Issued From UAE)

. Photo – Official.

. Valid Visa.

. Valid Passport.

Holders of the temporary license card: Mandatory Documents (For Permanent License Card)

. Basic Fire Safety Training.

. First Aid Certificate.

. Fitness Certificate.

. Good Conduct Certificate.

. Photo – Official.

. Basic Fire Safety Training.

. BPoD-People of Determination Certificate.

. Security Course Certificate.

. BValid Visa.

. Valid Passport.

. Valid Emirates ID Card.

Job Description

Published on: July 7, 2020

Vacancy: 200

Employment Status: Full-time

Experience: 1 to 3 year(s)

Job Location: 1801, Latifa Tower,
World Trade Center,
Shaikh Zayed Road.

Application Deadline: July 31, 2020

Job Location

Bar Attendant – Dubai (UAE)

Job Role: Bar Attendant Career Level: Entry Level

Job Description

As a Bar Attendant, your role is to ensure the bar area is always clean and tidy whilst creating, mixing, making and pouring both alcoholic and non-alcoholic beverages for guests.

Responsibilities

. Maintaining full knowledge of the beverage menu and possess the ability to give detailed descriptions of all beverages, including an understanding of the wine list.

. Creating, pouring, mixing, and making both alcoholic and non-alcoholic beverages for guests.

. Ensuring beverage orders are correctly taken from guests and all orders are entered accurately into the Point of Sales System.

. Ensuring the bar area is always well maintained/clean at all times during service.

. Maximizing sales opportunities by suggesting beverage options and upselling to guests where appropriate.

. Providing training and development to all the Security Personnel and lay down certain standard orders for the security procedures.

. Providing friendly, excellent customer service to all guests at all times.

Skills Required

. The ideal candidate must have a Hospitality background and have worked minimum 1 year in Food & Beverage. The incumbent must have strong interpersonal & communication skills.

Job Description

Published on: July 8, 2020

Vacancy: 45

Employment Status: Full-time

Experience: 1 year(s)

Job Location: 1801, Latifa Tower,
World Trade Center,
Shaikh Zayed Road.

Application Deadline: July 31, 2020

Job Location

F&B Waiter – Dubai (UAE)

Job Role: Waiter Career Level: Entry Level

Job Description

As a Waiter, your role will be responsible in attending to guest’s requirements by taking food and beverage orders, delivering food and beverages whilst anticipating the needs of the customer and supporting the F&B team ensuring that the guest experience is of the highest standard.

Responsibilities

. Maintaining full knowledge of the menu.

. Ensuring food orders are correctly taken from guests and all orders are entered accurately into the Point of Sales System.

. Maintaining the mis-en-place station

. Maximizing sales opportunities throughout the restaurant by suggestive and upselling to guests where appropriate.

. Providing friendly, excellent customer and food and beverage service to all guests.

. Delivering food and beverage items to customers.

. Managing customer complaints and suggestions and escalate any issues to the Restaurant Manager if required.

. Communicating clearly, professionally and concisely to both customers and the team.

Skills Required

. The ideal candidate must have minimum 1 year relevant F&B experience with solid knowledge in Hospitality Industry and strong communication skills.

Job Description

Published on: July 7, 2020

Vacancy: 25

Employment Status: Full-time

Experience: 1 to 2 year(s)

Job Location: 1801, Latifa Tower,
World Trade Center,
Shaikh Zayed Road.

Application Deadline: July 31, 2020

Job Location

General Cleaner – Dubai (UAE)

Job Role: General Cleaner Career Level: Entry Level

Job Description

We are looking for General Cleaner to undertake the duties as directed by the Supervising Officer using the prescribed methods and frequencies in line with the requirements of the cleaning specifications

Responsibilities

. Graffiti Removal, Chewing Gum Removal, Pressure Washing, Basic Health.

. Basic Human Resource Policy Awareness, Management of Human Factors, Safe Manual Handling Techniques, Emergency Response Procedures, Use of Relevant Fire Extinguisher.

. Fire Prevention, Detection, Safety, Environment, Light Equipment Usage for the Cleaning Industry, Machine Operation for the Cleaning Industry.

. Storage of Cleaning, Equipment and Materials, Dust control mop sweeping, Damp Mopping, Suction Cleaning, Manual Brush Sweeping.

. Emptying and General, Cleaning of Waste Bins, Dusting and Damp Wiping of Surfaces, Cleaning Kitchen, Work Surfaces (non -commercial), Cleaning of Kitchen Sinks, Glass Cleaning.

. Cleaning of Toilet Facilities, Spray Cleaning Hard Floors, Buffing Hard Floors, Machine Scrubbing and Drying (with wet suction machine), Washing all surfaces, Polish Application.

. Stain Removal (Upholstery, Cleaning of Domestic Refrigerators, Cleaning of Domestic Microwave Ovens, Cleaning Telephones, Multi Bucket Floor Mopping.

. Dealing with Bodily, Fluids and Sharps, Dealing with Spillages, Cleaning Computers, Cleaning Lifts/ Elevators, Carpet Extraction Cleaning.

Requirements

. Age Group 25-40.

. No Visible Tattoos

. Straight and clean teeth.

. Height min 5’6.

. No Previous Criminal records.

. Clear TG file of minimum 12 months.

. Willing to work outdoors in extreme weather temperatures.

Job Description

Published on: July 7, 2020

Vacancy: 50

Employment Status: Full-time

Experience: 1 to 2 year(s)

Job Location: 1801, Latifa Tower,
World Trade Center,
Shaikh Zayed Road.

Application Deadline: July 31, 2020

Job Location

Security Guards Supervisor – Dubai (UAE)

Job Role: Supervisor Career Level: Mid Level

Job Description

Responsible in ensuring the safeguards of the security guards with the various security standing orders also pertaining to the premises during their shift timings A security supervisor also ensures the safety and security of the individual and valuable materials.

Responsibilities

. Manage the site based operational team responsible for delivering the operational components of client contract; this includes but it not limited to mobilization, demobilsation, rostering changes, shift deployments, staff uniforms, employee documentation, staff training, staff welfare, absenteeism and attrition, staff briefings/Induction/Tool Box Talks/Safety.

. Support the service delivery in line with the client (SLA) service level agreement/contact key performance indicators.

. Support daily operations ensuring drivers daily schedules are planned and optimized for efficiencies.

. Support the reports in the scope of contract ensuring correct details are provided to the client.

. Maintain a consistent and strong relationship with client in line with the RACI matrix under the guidance of the Operations Coordinator.

. Ensure operational compliance to all SOP, CSOPs and Operating Manual including documentation management.

. Manage all employee welfare and relations issues, from identification to close, working with the Employee Welfare and Relations Team.

. Manage unauthorized absences, ensure this follows the UA SOP, that it is appropriately flagged and managed to conclusion.

. Ensure that incidents are resolved and reported to the Operations Manager on a daily basis.

. Monitor transport requirements between Accommodation and site. Any issues or conflicts should be reported to the Operations Manager as soon as possible.

. Ensure that the highest standards are achieved and maintained at all times and all contract ‘works’ are maintained at the highest levels at all times.

. React positively to all client and customer feedback always dealing with the any issues in an effective and efficient manner and also to encourage the same in line with Company procedures.

Requirements & Skills

. Basic fleet management Minimum English Language Level 3 (by Al Harrasi Standards), Active Career Development, Body Language Awareness, Business Process Analysis.

. Cultural Awareness, Customer Complaint Handling, Customer relationship management, Customer Service Awareness, Drug & Alcohol Awareness+CCC4.

. Effective Presentation Skills, Environmental Awareness, Hierarchy and Responsibility Recognition, Incident & Accident Reporting, Leading Employee Engagement.

Mandatory Documents

New applicants Mandatory Documents for (Temporary License Card)

. Good Conduct Certificate (Issued from UAE).

. Photo – Official.

. Valid Visa.

. Valid Passport.

Holders of the temporary license card; Mandatory Documents (For Permanent License Card)

. Basic Fire Safety Training.

. First Aid Certificate.

. Fitness Certificate.

. Good Conduct Certificate.

. PoD-People of Determination Certificate.

. Security Course Certificate.

. Valid Visa.

. Valid Passport.

. Valid Emirates ID Card.

Job Description

Published on: July 8, 2020

Vacancy: 20

Employment Status: Full-time

Experience: 2 to 3 year(s)

Job Location: 1801, Latifa Tower,
World Trade Center,
Shaikh Zayed Road.

Application Deadline: July 31, 2020

Job Location

Drivers – Dubai (UAE)

Job Role: Drivers Career Level: Level 2

Job Description

As a Driver, you will be responsible in providing support to Transport Operations and maintaining safety at all times. Preference will be given to qualified candidates who can demonstrate experience.

Responsibilities

. Picking up & dropping of staff.

. Ensuring security is maintained.

. Ensuring vehicle maintenance & cleanliness at all times.

. Inspecting vehicle for safety; fuel, oil and water before departures.

. Maintaining proactive relationships with customers and colleagues.

. Performing other duties associated with the position as appropriate.

Requirements & Skills

. The ideal candidate must hold a minimum 5 years valid Minibus or/and Heavy Bus UAE Driving License and with 3 years driving experience in UAE. The incumbent must have good communication skills.

Job Description

Published on: July 7, 2020

Vacancy: 25

Employment Status: Full-time

Experience: 2 to 3 year(s)

Job Location: 1801, Latifa Tower,
World Trade Center,
Shaikh Zayed Road.

Application Deadline: July 31, 2020

Job Location

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